Support

Welcome to the Designs in Machine Embroidery Support System.  There are many ways to communicate with us, please select the one that is most convenient for you. 

The Designs in Machine Embroidery support team is available to answer your phone calls toll free at 1-888-739-0555.  This line is answered Monday-Friday from 8:00am-5:00pm central time. 

You may also choose the live chat option.  The chat line is available Monday-Friday from 7:00am-4:00pm central time. 

You may also communicate with us via email.  Our email system is set up to direct your inquiry to the proper department most expediently.  Please select the department which best meets your needs.  Our goal is to respond to all inquiries within one business day. 

Customer Service
customerservice@dzgns.com

Product Support Questions
help@dzgns.com

Product Registration Support
registration@dzgns.com

Address Change Request
postalchange@dzgns.com

Email Address Change Request
emailchange@dzgns.com

Subscription Questions
designsmagazine@dzgns.com

Dealer Sales Questions