Frequently Asked Questions - Perfect Towel Kit

Q:  I have an Amazing Box.  Will the Perfect Towel Kit work?

A:  The Amazing Box, Magic Box, and other converter boxes’ primary function is to transfer a design from one storage media to another.  For example, you would insert the Perfect Towel Kit Design CD into your computer.  You would use a converter box to transfer the designs from the CD to a memory card. 

You need embroidery software to manipulate the designs.  If you wanted to embroider “ABC” on a towel, you need embroidery software to make this possible or merge the designs in the editing feature of your embroidery machine.  Embroidery software allows you to open the designs on your computer, lay out and rearrange the designs on the computer screen then save the letters as one design. 

Q:  I have embroidery software.  I am trying to write the initials RDH on screen.  First I open up the letter “R” then when I open the letter “D”, the “R” disappears.  I can only open up one letter at a time.  What’s the problem? 

A:  Embroidery software varies slightly but the following steps should help.

1. Open the first letter in your embroidery software.  
2. Go to FILE.  Instead of clicking on OPEN for the next letter, look for an option such as INSERT DESIGN or MERGE DESIGN.  Click on this option then open up the next letter.
3. You should now see two letters.  Repeat the second step above for each additional letter. 
4. Rearrange the letters as needed.
5. Go to SAVE AS to save the new file.

Q:  What is the basting stitch for?

A:  The basting stitch is meant to hold down the stabilizer.  The basting stitch should be stitched first then the monograms/words should be embroidered next.  Note – If you are hooping your towel with a Magna-Hoop or Quick-Snap product, the basting stitch is not necessary.

Q:  There are four folders for the basting stitch.  Why are there so many?

A:  See the key below.

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